Many utilities use a combination of a fixed fee (base) and a variable fee (volume) for their water rate structure. The goal is to encourage efficient water use of every individual customer. Users are charged a certain rate for use within their budget and a higher rate for use that exceeds their budget. Water Budget Based Rates is a rate structure where households are given a "water budget" based on the anticipated needs of that household either by the number of people living in the house and/or property size. This can help you see how your usages stacks up versus other users in your same climate area and can be a helpful way of gauging your "WaterSense." Some utilities use bills that compare your use to a random group of your neighbors while some utilities use a "tiered system" to differentiate users such as in the example below. Some utilities provide information on how your household compares to that of your neighbors. How does your use compare to that of your neighbor? Some systems may be forced to restrict outdoor watering during the peak to ensure that water is available for more important community needs. Water utilities operate with this higher, summertime use in mind because they must be able to provide for all the water a community needs over an extended period. WaterSense has tips to help you reduce your water use when it's hot outside. While using water efficiently is important throughout the year, sometimes the timing of water use can make a big difference for community water supplies-and your water bill. This can be a helpful way of seeing when your own water use reaches its highest levels. What is your usage trend?ĭoes your bill explain your household's usage trend? Some utilities provide graphs like the ones below that show how your water use has varied over the course of the year and previous years. For example, water use tends to be higher in drier areas of the country that rely more on irrigation for outdoor watering than in wetter parts of the country that can rely on more rainfall.īased on information from Water Research Foundation, “Residential End Uses of Water, Version 2.” 2016 and The US Geological Survey, “Estimated Water Use in the United States.” 2010. But usage varies a great deal across the country, mostly because of differences in weather patterns. That means a family of four would use around 10,500 gallons in a 30-day period. What does your usage mean? The average American uses around 88 gallons per day per person in the household. But you may be more familiar with the other unit, the gallon. The first "C" comes from the Roman word for hundred, "centum.” This is the most common unit used by both water and natural gas utilities. A CCF also called an HCF (hundred cubic feet), represents one hundred cubic feet of water. The most common units are centum cubic feet (CCF) and the gallon. Edward Kitchen Operations Center.Ĭash, check, money order, credit/debit card (Visa, MasterCard, Discover, American Express).Different utilities use different units for measuring water use. The drop box is located on the exterior wall to the left of the front entrance of the J. If your water service has been turned off, you will need to pay your bill in person during normal business hours from 8 am to 5 pm. Payments deposited in the drop box will be posted by 5 pm on the next business day following payment. Dropbox is available 24 hours a day, seven days a week. All payments must include a payment stub to assure proper credit. No cash payments may be deposited in the drop box. Only checks or money orders are accepted. Pre-paid cards and checking accounts are not accepted.īank drafts are also accepted as payment and require an application to be completed and signed. No fee-recurring paymentsare available through Premium Access.Ĭredit/debit card (Visa, MasterCard, American Express, Discover) accepted. Payment options and authorized location information are listed below.Ĭredit/Debit card (Visa, MasterCard, American Express, Discover) & checking accounts accepted over a secure website. Google Pay is now an available payment methods. Customers who make payments at a non-authorized location should note that the water utility bill is not paid until the City of Greensboro receives the money, which may take several days. Making your payment at these locations may put you at risk of not having your payment applied to your account. There may be businesses advertising that they take utility bill payments on behalf of the City of Greensboro, but these are non-authorized payment locations. The City of Greensboro has no contract with any third party payment center to take payments for water utility bills. Need help paying your City water and sewer bill?
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